Privacy Policy

Am999 Privacy Policy — Our Commitment to Protecting Your Data

Every piece of your data on am999 is protected with the highest level of security. This page clearly explains what personal information we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026
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Core Principles of Data Protection

We value your How Serious We Are About Privacy

Am999 strictly follows six core principles for protecting your personal data.

Encrypted Protection

All personal data and transaction records on am999 are secured with 256-bit SSL encryption. Your information cannot be hacked or stolen — that is our technical guarantee.

Your Data Is Not Sold to Third Parties

Am999 never sells your data to third parties for advertising or marketing purposes. Your data is used solely to improve your experience.

Your Right to Access Your Data

As an am999 member, you can view, correct, or request deletion of your stored data. You have full control over your information.

Secure Data Storage

Data stored on am999 servers complies with international data protection standards. Regular security audits ensure there are no vulnerabilities.

Cookie Management

Am999 uses only essential cookies. Advertising tracking cookies are not used. You can update your cookie settings at any time.

Transparent Privacy Policy

The am999 Privacy Policy is written in plain language — no complex legal jargon. You'll know exactly what is done with your information.

Detailed Policy

Am999's Full Privacy Policy

This Privacy Policy applies to all members using the am999 platform. By registering with or using am999, you are considered to have accepted this policy.

1. What Information We Collect

Am999 collects the following information to provide services and manage your account:

  • Identity Information: Full name, date of birth, nationality, and ID document details.
  • Contact Information: Mobile number and email address.
  • Financial information: Mobile banking account number (Mobile Banking, Nagad, Rocket), and deposit & withdrawal history.
  • Login Information: Username, password (encrypted), login timestamp, and IP address.
  • Device Info: Device type, operating system, browser version, and screen resolution.
  • Gaming Info: Gaming history, bet amounts, win/loss records, and bonus usage information.
  • Cookie & tracking data: Session cookies, preferred language, last visit time.

Am999 collects only the information that is strictly necessary — nothing more. Sensitive data such as passwords is never stored in plain text; it is always kept in encrypted form.

2. How Your Information Is Used

Am999 uses the data it collects for the following purposes:

  • To create and manage your account and complete the identity verification (KYC) process.
  • To accurately manage deposit, withdrawal, and bonus transactions.
  • To personalize your gaming experience and show you relevant offers.
  • To prevent fraud, money laundering, and unauthorized activity.
  • To provide customer service and resolve support tickets.
  • To promote responsible gaming and set limits when needed.
  • To meet legal obligations and prepare reports for regulatory bodies.
  • To improve the security and performance of the platform.

Am999 does not sell your data to any advertising network or data broker. Your privacy matters more to us than any business interest.

3. Who Your Information Is Shared With

Am999 shares your information with third parties only in a very limited set of circumstances:

Third Parties What is shared Why it is shared
Payment Providers Mobile number and transaction amount For Deposit & Withdrawal Processing
KYC Verification Authority Name, date of birth, ID document For Identity Verification
Legal authorities Relevant Account Information When required by legal order or investigation
Game providers Session ID, betting details For game operations

Am999 does not share your data with any parties beyond those listed above. Every third party is bound by a strict confidentiality agreement with am999.

4. How Long Your Information Is Retained

Data retention periods on am999 vary depending on the type of information:

  • Account information: For the duration the account is active and up to 5 years after closure.
  • Financial transaction records: A minimum of 5 years, as required by regulatory guidelines.
  • Gaming History: Up to 2 years after account closure.
  • Support Contact: Up to 1 year after the issue is resolved.
  • Log Data: Up to 90 days.

After the retention period, data is securely deleted or anonymized so that no individual can be identified.

5. Your Rights

As an am999 member, you have the following rights over your personal data:

  • 1
    Right to Access Your Data

    You can request a full summary of the data am999 holds on you. Our support team will provide the complete information within 30 days.

  • 2
    Right to Rectification

    If any of your information is incorrect, you can request a correction. am999 will verify and update it promptly.

  • 3
    Right to Erasure

    After closing your account, you may request deletion of any data that is not required to be retained by law.

  • 4
    Right to Restrict Data Processing

    In certain circumstances, you may request that processing of your data be temporarily suspended.

  • 5
    Right to Data Portability

    You can request a copy of your data in a standard format (such as CSV).

To exercise these rights [email protected] Send us an email or reach out via live chat.

6. Cookie Policy

Am999 uses three types of cookies on the website:

  • Essential cookies: Required for login sessions and security. Without these, the website will not function properly.
  • Functional cookies: Used to remember your language preference, theme settings, and game progress.
  • Analytics Cookies: Used to monitor site performance. This data is fully anonymized and does not identify any individual.

Am999 does not use any third-party advertising tracking cookies. You can manage your cookie preferences in your browser settings at any time, though disabling essential cookies may affect service functionality.

7. Data Security Measures

Am999 employs industry-leading technical measures to keep your data secure:

  • 256-bit TLS/SSL encryption is used for all data transfers.
  • Passwords are stored as bcrypt hashes — the actual password is never stored anywhere.
  • Regular penetration testing and security audits are conducted.
  • Two-Factor Authentication (2FA) support.
  • Automatic account lockout and alerts on suspicious login attempts.
  • Regular server data backups and disaster recovery planning.

Please keep in mind — no one can guarantee 100% security on the internet. That's why you should always use a strong password and never share it with anyone.

8. Protection of Minors' Data

Am999 is operated exclusively for adults (18+). am999 does not knowingly collect any information from minors.

  • Age is verified at the time of registration.
  • If we become aware that data from a minor has been collected inadvertently, it will be deleted immediately.
  • Parents and guardians are encouraged to keep parental controls enabled on their child's device.

9. Changes to the Privacy Policy

Am999 reserves the right to update this Privacy Policy when necessary. In the event of changes:

  • You will be notified of significant changes via your registered email or through an in-platform notification.
  • The effective date of any updated policy will be clearly stated on this page.
  • Continued use of am999 after an update takes effect will be considered acceptance of the revised policy.

10. Privacy-Related Contact

For any questions, complaints, or requests to exercise your data rights, please contact am999:

  • Email: [email protected]
  • Live Chat: Available directly on the am999 website, 24/7.
  • Language: Support is available in Bengali at all times.
  • Response Time: Responses are typically sent within 24–48 hours.
Table of Contents
Our Commitment

Am999 never sells your data. Protecting your privacy is an ethical responsibility — not just a business obligation.

Last Updated

This Privacy Policy was last updated in January 2026.

Related Pages
Have a Question?

If you have any questions about our Privacy Policy, the am999 support team is always ready to help.

support@am999. win
FAQ

About Our Privacy Policy Frequently Asked Questions

No, am999 cannot see your password directly. Your password is stored as a hashed value using the bcrypt algorithm, meaning only an encrypted version exists in our system — the actual password is never stored anywhere. The am999 support team will never ask for your password.

am999 stores only the mobile number needed to process transactions. Your PIN or password is never stored under any circumstances. All payment information is encrypted and securely processed by the payment gateway provider.

When an account is closed, certain data must be retained for a specified period due to legal obligations. However, most personal information is securely deleted after the designated period. Financial transaction records are required to be kept for 5 years in accordance with regulatory requirements.

am999 collects your IP address at login for security purposes — such as detecting suspicious login attempts. However, am999 does not use GPS or real-time location tracking. An IP address can only indicate an approximate country or region.

Yes. If a data security breach occurs and affects your information, am999 will notify you at your registered email as quickly as possible. You will also be clearly informed about the nature of the incident, its impact, and the steps taken in response.

Using a VPN changes your IP address, but your account details and transaction records on am999 remain the same. That said, our security system may flag VPN usage and prompt additional verification.
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